Wholesale Terms & Conditions
Please ensure you have read and understood these terms prior to applying to be an Eddie's Lil' Homies stockist or placing wholesale orders with us. If you’re outside of Australia & New Zealand please make sure you read the terms and conditions specific to international (labeled below). These Terms and Conditions apply to all wholesale account holders.
Any individual or business that wishes to place a wholesale order with Eddie's Lil' Homies must first be approved for a wholesale account. In order to gain approval, we may require details from you, including your business or trading name, ABN, address or URL of your retail or online outlet, contact details and any associated social media in your brand name.
Eddie's Lil' Homies will make an assessment as to your eligibility for a wholesale account based on the information provided and on other criteria including, but not limited to: other products and brands stocked by your store, brand profile and physical proximity to other potential or confirmed Eddie's Lil' Homies wholesalers.
Once your application is approved you will be sent confirmation via email with all you need to know about placing your first wholesale orders (a simple email-to-order process or form option available).
WHOLESALE PRODUCT AVAILABILITY
Placing an order is easy, simply email email@example.com. We will then generate an invoice for you to be paid prior to your goods being dispatched.
A minimum order of 17 books per order is required and postage fees may apply.
We may not always be able to provide products in your desired quantities. We will, however, always endeavour to make those items available to you in the requested amount as soon as we possibly can.
There may, at times, be some products, including limited edition products or certain product lines that may not be available for wholesale purchase. We reserve the right to exclude certain items or entire lines of products from wholesale.
TERMS OF PAYMENT
Eddie's Lil' Homies requires payment to be made in full before items will be shipped. Payments will be due 7 days from the invoice date and items will be held during this time. Eddie's Lil' Homies will issue an invoice to reflect the total amount due, including any relevant postage and payment due date. Your stock will be held until the invoice due date. Once confirmation of payment is made your order will be dispatched.
If your invoice is not paid by the due date your order may be cancelled and your stock made available to other wholesale or retail customers. You are free to re-order your required stock, however, we cannot always guarantee its availability.
Repeated instances of unpaid invoices may result in the suspension or cancellation of your wholesale account with Eddie's Lil' Homies.
Domestic orders will be shipped out within 3 days of receiving your payment or notification of payment unless pre-orders are placed. The book will be available for dispatch by the end of November 2018. You will receive tracking information via email. Please allow at least 4-10 days for your order to reach you if you’re in Australia or New Zealand.
For all other international locations please allow at least 10 business days and note stock will be shipped once payment is received (please see INTERNATIONAL SHIPPING & DELIVERY and INTERNATIONAL DUTIES & TAXES sections for further details).
Delivery times may be delayed during busy periods such as Christmas and online sales frenzies as we are reliant on our postage provider, Australia Post.
Eddie's Lil' Homies invites International retailers to stock our products and welcomes retailers from all over the globe. All locations outside of Australia and New Zealand are considered ‘international’ by us here at Eddie's Lil' Homies.
The same application process outlined above applies to international wholesale. International retailers (if approved) can order using the order form provided or via our simple email-to-order process. Following this, an invoice will be sent and payment in the equivalent of AUD value of your local currency is required before products are posted. You will receive tracking information via email.
INTERNATIONAL SHIPPING & DELIVERY
Postage rates for International wholesale will vary depending on the total product order weight. We will provide a postage quote with your invoice for your approval. Please allow at least 10 business days for your wholesale order to reach you. Customs delays may occur in some instances.
INTERNATIONAL DUTIES AND TAXES
Eddie's Lil' Homies will not be responsible for the payment of any customs levies, duties or taxes that may be associated with the delivery of wholesale orders in your local country. Wholesale customers are solely responsible for any such fees. We ask that you please make yourself aware of any possible fees before placing a wholesale order with Eddie's Lil' Homies
We are happy to provide exchanges on products that make up your wholesale order if they are shown to be faulty, damaged or incorrect. Please contact us within 24 hours of receiving your order if you believe there are faulty items or if a mistake has been made.
Eddie's Lil' Homies will provide replacements, free of shipping charges or in some cases a refund for any faulty items.
Please ensure that you keep any extra product safety information or usage instructions provided with your product packaging and ensure that customers receive this information upon purchase.
Eddie's Lil' Homies will not be held liable for any consequences that may flow from the incorrect use of our products or non-adherence to safety guidelines.
Wholesale account holders are only approved for the specific retail or online outlet that has been listed on their initial application. If you wish to sell from a further associated outlet (online or retail) in the same business name as your initial application, you must have this approved by Eddie's Lil' Homies.
Selling from additional outlets without our knowledge and approval will result in the suspension of cancellation of your wholesale account.
CANCELLATION OF WHOLESALE ORDERS
We take a great deal of care when selecting and packaging our items for travel. Because of this, after payment has been made and processing has begun, we do not allow for cancellations of wholesale orders. Any such attempt to cancel an order may result in a forfeiture of all monies paid.
If you have not paid your invoice within the prescribed 7-day period, Eddie's Lil' Homies reserves the right to cancel your order and make your desired stock available to other customers.
PROMOTIONAL AND MARKETING
Eddie's Lil' Homies is more than happy for wholesale account holders to use our marketing or promotional imagery throughout their own website or social media. We must, however, ask that any such imagery always is used in
some connection with the Eddie's Lil' Homies brand or products. Misuse of our intellectual property may result in the suspension or cancellation of your wholesale account.
All designs and images created by Eddie's Lil' Homies are our copyright material and remain our intellectual property at all times.
By becoming a wholesaler, we are granting you a license to sell Eddie's Lil' Homies products and use our promotional imagery in your own marketing, however, no rights to our products, designs, photographs, branding or otherwise will transfer during the wholesale relationship.
Any attempt to use our intellectual property in a manner outside of, or inconsistent with, these Terms and Conditions may result in suspension or cancellation of your wholesale account or further action being taken against you for copyright or any other relevant intellectual property infringement.
SUSPENSION OR CANCELLATION OF WHOLESALE ACCOUNT
Eddie's Lil' Homies reserves the right to suspend or cancel your wholesale account in the following circumstances:
1. You have engaged in improper or prohibited trading practices including, but not limited to, selling Eddie's Lil' Homies products from an unapproved outlet or using Eddie's Lil' Homies images, logos or any other intellectual property in a manner inconsistent with these Terms and Conditions or our rights as intellectual property holders;
2. You have failed to pay for orders or have attempted to cancel more than one order;
3. You have failed to advise us of a change to your selling practices, locations or any other material factor relevant to our wholesale approval process;
4. Contravention of any part of our Wholesale Terms and Conditions or any other circumstance that has occurred, which has rendered you unfit or inappropriate, by Eddie's Lil' Homies, to be an authorised seller representing our brand.
CHANGES TO WHOLESALE
Eddie's Lil' Homies reserves the right to make changes to the Terms and Conditions that govern our wholesale relationships, at any time. We will notify current wholesale account holders of any such changes.
Furthermore, we reserve the right to make alterations to our wholesale products, prices, shipping methods, returns policies or any other part of our wholesale process.
If you have any questions or concerns about our Wholesale procedures or Terms and Conditions, please contact us at firstname.lastname@example.org and we will be more than happy to assist you.
These terms and conditions were corrected as of October 2018.